Hotel Recovery Trends

6 Ways Sales Teams Can Increase Hotel Revenue in 2024

The hospitality industry has all but normalized with conferences, meetings, and private events returning to hotel properties. What hasn’t normalized for many hotels is the size of the sales team. It’s well known that hotel sales teams were reduced in …

[Webinar Replay] Knowland Ups 2023 Meetings Industry Forecast

2023 U.S. Meetings Industry Forecast Increased by 10% Based on Q4 Performance “2023 will be the year of the meeting,” said Kristi White, Knowland’s Chief Product Officer. Knowland released its fourth quarter meeting recovery forecast …

4 Steps to Quick-Start Hotel Sales Success In 2023

[Updated] The disruption the hospitality industry experienced through the pandemic was dramatic. Decimated revenues, furloughs and layoffs, and the level of uncertainty took their toll on sales teams. However, a surge in post-COVID demand brought the …

[Webinar Replay] Meetings Recovery Forecast Shows Stronger-Than-Expected Performance for Q2 2022

Meeting Industry Recovery Outlook 2022-2024, Q2 2022 Update “What a difference a quarter makes,” was how Kristi White, Knowland chief product officer, opened the industry recovery webinar for Q2 2022. This week Knowland released its quarterly event …

Forced to do more with less, hotels squeeze more revenue per employee but at what risk?

New levels of performance are tough to maintain, but hotels can manage productivity as equilibrium returns The recent trend in strong room revenue generated by fewer staff has boosted annual revenue per employee growth rates to an astonishing 62%, …

5 Tips to Help Overwhelmed Hotel Sales and Event Teams in 2022

How to increase the productivity of your sales team The return of group business combined with the reality of lean sales teams means that many hotel sales and event teams have to do more with less. It can be overwhelming — from inbound RFPs …

Leading Through Change – Be the Spark!

Inspiration for Global Meetings Industry Day By: Jeff Bzdawka, CEO | Knowland To recognize Global Meetings Industry Day, it seemed appropriate to speak about our industry recovery and the importance of embracing a leadership style that offers …

2022 Emerging Hospitality Trends

This white paper, sponsored by DirectTV Hospitality with Hotel Management, interviews Knowland CEO Jeff Bzdawka on the impact of the pandemic on the hospitality industry. Every year, hotel and tourism trends emerge where performance is analyzed, …

Looking at the Top 25 Markets to Better Understand Recovery

Highlights from the February 8, 2022 Webinar: Outlook for the Meetings Industry Recovery Knowland announced the addition of a Top 25 Market element to its Meetings Recovery Forecast (MRF25.) Now, not only does this predictive model show insights into …