Client SupportYou win when we work as a team
Representatives are available to help you grow your skills for success
Insight: M-F, 9 a.m.-5 p.m., EST | Email: firstname.lastname@example.org | Call: +1 410-860-2270
Meeting Intelligence: M-F, 10 a.m.-7 p.m., EST | Email: premiumviewsupport@knowland.
Live webinar trainings are offered weekly. Click “register” for a training, then use the dropdown menu on the registration page to select a day to attend. Submit your info, and we’ll hold your spot for that day.
Insight Essential I
Learn how to search for the right groups
Insight Essential II
Discover the reporting capabilities available to you
Insight Essential I Training Video
Get started in Insight Essential with a 30-minute walk-through.
Insight Essential II Training Video
Learn advanced techniques applicable to any version of Insight.
Insight Basic Training Video
In 20 minutes, walk through our Basic version of the Insight platform.
As a Knowland customer, whenever you have questions about using Insight, you can access the Help Center. Here, you’ll find tons of tips and tricks on topics ranging from password resets to running reports. Simply search for what you’re looking for. The Help Center will help you find answers.
Readers & Insight 3.1 are being discontinued on 6/30/2017
Insight 3.1 Live Training
Use the dropdown menu on the registration page to select a date to attend.
Insight 3.1 Training Video
Watch a recorded walk-through of the tool, led by a Knowland pro.
Readers Training Video
Brush up on Readers with the Knowland team in a recorded training.
PremiumView Series Training
Need a refresher on PremiumView? Meeting Intelligence customers can register for available trainings here by using the dropdown menu to select a webinar date. Sessions are 60 minutes and review MarketView, LeadView, PowerSearch, and WatchList.
The 1st and 3rd Wednesdays of each month also include training on Delphi-integrated features in addition to the PremiumView topics covered in regular trainings.
Meeting Intelligence (HIS) Videos
Log in to the Client Intelligence Center and select the “Support & Help Center” tab to watch videos about PowerSearch, MarketView, and more.