Client Support

You win when we work as a team

Representatives are available to help you grow your skills for success

Insight: M-F, 9 a.m.-5 p.m., EST  |  Email: clientcare@knowland.com  |  Call: +1 410-860-2270

Meeting Intelligence: M-F, 10 a.m.-7 p.m., EST  |  Email: premiumviewsupport@knowland.com  |  Call: +1 800-447-7015

Readers & Insight 3.1 end June 30. Update your service now!

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Live Trainings

Live webinar trainings are offered weekly. Click “register” for a training, then use the dropdown menu on the registration page to select a day to attend. Submit your info, and we’ll hold your spot for that day.

Insight Essential I

Learn how to search for the right groups

Register

Insight Essential II

Discover the reporting capabilities available to you

Register

Training Videos


Insight Essential I Training Video

Get started in Insight Essential with a 30-minute walk-through.

Watch

Insight Essential II Training Video

Learn advanced techniques applicable to any version of Insight.

Watch

Insight Basic Training Video

In 20 minutes, walk through our Basic version of the Insight platform.

Watch

Help Center

As a Knowland customer, whenever you have questions about using Insight, you can access the Help Center. Here, you’ll find tons of tips and tricks on topics ranging from password resets to running reports. Simply search for what you’re looking for. The Help Center will help you find answers.

Get Help
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Still using Readers & Insight 3.1?

These products are being discontinued

Update your service now

Insight 3.1 Training Video

Watch

Readers Training Video

Watch

Meeting Intelligence

PremiumView Series Training

Need a refresher on PremiumView? Meeting Intelligence customers can register for available trainings here by using the dropdown menu to select a webinar date. Sessions are 60 minutes and review MarketView, LeadView, PowerSearch, and WatchList.

The 1st and 3rd Wednesdays of each month also include training on Delphi-integrated features in addition to the PremiumView topics covered in regular trainings.

Meeting Intelligence (HIS) Videos

Log in to the Client Intelligence Center and select the “Support & Help Center” tab to watch videos about PowerSearch, MarketView, and more.

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