Patricia leads all customer engagement and sales endeavors at Knowland, including strengthening and supporting partnerships with current and prospective customers. She is also responsible for introducing Knowland’s newest product and service offerings to market. Prior to joining Knowland, Patricia was as an Enterprise Sales Executive at Boston-based IT consulting firm Exeter Group, where she was responsible for sales of new enterprise software offerings. She previously held roles in both sales and operations at the Park Hyatt Washington DC. Patricia is a published industry thought leader and frequent hospitality speaker.