Knowland Platform Training Webcasts

Ready to make a big impact in your group sales? Join a Knowland product expert for our 30-minute success-driven webcasts and discover best practices from top users to drive results.

Reserve your spot by clicking on the webcast registration link and select the date/time from the drop-down that works best with your schedule. All sessions are completely free to attend.

Knowland Training 101: SmartSearch – Prospecting is crucial for group sales. Learn how to use SmartSearch to identify groups stacked and ranked based on relevancy, saving you and your team time when sourcing better group business.
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Knowland Training 201: Account Overview – Understanding prospects’ booking behaviors allows you to strategically ask the right questions and position your hotel over your competitors. This webcast walks you through how to use the Knowland platform to tap into deep intel on your ideal prospects and questions you should consider asking.
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Knowland Training 301: Reporting – Robust reporting gives you the visibility you need to take back control of your pipeline. Discover the value of Knowland reports and how to benefit from the Daily Comp Sets Dashboard and Comp Set Key Account Recap report.
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Knowland Training 401: Lead Evaluator – Your presentation of a recommendation to a customer is the most critical activity in your sales effort. Find out how prioritizing your inbound flow adds value to your process and learn how to incorporate the Lead Evaluator feature.
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Knowland Admin Training – Change management is hard!  Determining a plan of action and implementing with the appropriate governance is important for success. In this webcast we will guide you through the process to help educate your teams as well as strengthen your pipelines!
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Knowland Training for Hotels with <6,000 sq. ft. of Meeting Space – Outsmart your competition and optimize your group revenue with the best-fitting groups looking to meet at small hotels like yours. Allow the experts at Knowland to guide you in the process to help educate your team as well as strengthen your pipelines for future business.
>>On-Demand

Need immediate assistance? Contact Client Care at 410-860-2270 or visit our Help Center online.