As travel rebounds from the COVID-19 pandemic, attracting visitors to a destination will be paramount for the local economy’s recovery. That’s where
Hotel Business: Recovery is Coming – Tangible Steps for Hotels to Categorize, Manage and Prepare
You might look at the headline and think this writer has finally gone crazy. But, if you bear with me, I promise I haven’t. Have you taken a look at
Lodging: Asset Protection – Investing in the Hotel Sales Team
With the rollout of new COVID-19 vaccines, optimism is beginning to replace the malaise that has embroiled the hospitality industry since the
Hotel Management: Fight Club 2021 – Prepare Your sales team to Deliver Results
While the world holds its breath, waiting for signs that we can return to some sense of normalcy, the rise of virtual meetings and the adoption of
Hotel Business: Davidson Teams with Knowland
Davidson Turns to Knowland to Accelerate Group Sales Knowland, a leader in hospitality group data analytics, has completed a project with management
HospitalityNet: Hotel Sales Teams – 2020 is Behind Us but Not the Pandemic. Now What?
In Spring 2020, many hotels were forced to furlough most on-property Sales Managers because so much demand for hotels disappeared with the pandemic,
Get Fit: Is Your Sales Team Trained for a Selling Marathon?
How to Optimize Hotel Group Sales for 2021 Excerpt from article originally published in Hotel Business. As we move into 2021, many of us are
Lodging: How to Deliver Service with a Smile from Behind the Mask”
What has happened to customer service? It is the essence of, and foundation upon, which our industry has been built. Excellent customer service is
Hotel Business: Knowland, Meetings and Events Volume Up 15% in November
ARLINGTON, VA— November U.S. monthly meetings and events volume increased 15% over the previous month, according to the latest data from Knowland, the