Now is not the time to let fatigue set a new standard. After all, we are all suffering from the ongoing upheaval in one way or another. What we don’t
Knowland Announces U.S. Meetings and Events Data for December 2020
Leader in group hospitality analytics sees meeting growth slow as expected due to holidays and COVID-related market changes ARLINGTON, Va. — Jan.
Turn and Face the Strange: How 2021 Will Be an Entirely New Adventure for Revenue Management
Kristi White was joined by industry prognosticator guest Klaus Kohlmayr, chief evangelist at IDeas Revenue Solutions, for the first conversation of
Learn What Meeting Planners Really Think – Read The 2020 Survey Developed Together with ConferenceDirect
76 percent of meeting planner respondents are now rebooking meetings, but cite that flexible low-risk hotel contracts are extremely
Lodging: How to Deliver Service with a Smile from Behind the Mask”
What has happened to customer service? It is the essence of, and foundation upon, which our industry has been built. Excellent customer service is
Knowland Releases 2020 Meeting Planner Survey Data
ARLINGTON, Va. - Today, Knowland, the leader in meeting and events analytics, and ConferenceDirect, a full service in-person, virtual, and hybrid
Challenging the Hotel Data Status Quo: Why Everything You’ve Always Done May Now Be Wrong
Kristi White and special guest Mike Medsker, co-founder and president of Focal Revenue Solutions, discussed topics that ranged from demand to revenue
Happy Holidays from Knowland
Hotel Business: Knowland, Meetings and Events Volume Up 15% in November
ARLINGTON, VA— November U.S. monthly meetings and events volume increased 15% over the previous month, according to the latest data from Knowland, the