In this conversation, Natalie Rausch, Director, Training & Engagement, and Jes Carey, VP, Customer Operations at Cendyn, dive into how hoteliers can make the most of the year’s end. With holiday parties exceeding pre-pandemic demand, they share why this season is a powerful opportunity not just to fill Q4 space but to build lasting relationships that carry into 2026 and beyond. From shortening booking windows to personalizing packages and creating memorable experiences, Natalie and Jes offer practical, real-world advice for turning seasonal celebrations into long-term business growth. Perfect for hoteliers who want to close 2025 on a high note and set the stage for even bigger success in the year ahead.
Knowland
